Website Privacy Policy

Effective Date: September 4, 2026

This Website Privacy Policy explains how OneCare Medical LLC ("we," "us," or "our") collects, uses, and protects information when you visit our website or use our online scheduling tools. By using our site, you agree to the terms described below.

1. Information We Collect

We collect two types of information:

• Information You Provide Voluntarily: This includes your name, phone number, email address, and details you submit through our appointment request forms. We do not collect medical history or detailed health records through this website.
• Information Collected Automatically: When you visit our website, we may automatically collect certain technical data, including your IP address, browser type, device information, and pages visited. This helps us understand how visitors use our site so we can improve the user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To communicate with you regarding appointment requests, reminders, and follow-ups.
• To provide and improve the services offered through our website.
• To operate and maintain the website securely.
• To analyze website usage trends and optimize our online scheduling tools.

Submitting an appointment request through our website does not guarantee scheduling. Our staff must contact you to confirm availability and finalize the appointment.

3. Health Information and HIPAA

This website is not designed to receive, store, or transmit Protected Health Information (PHI) as defined by HIPAA. Please do not include sensitive medical details, diagnoses, or prescription information in any online forms or messages submitted through this site. All actual medical care and records are managed securely in-office and in compliance with HIPAA regulations.

4. Medical Emergencies

Please do not use this website or our online forms to request medical advice or report medical emergencies. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

5. Cookies, Analytics, and Advertising

We may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. We may also use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools collect anonymous data to help us improve website performance. We do not sell your information to third-party advertisers.

6. Text Messages and Email

By providing your phone number and email address, you consent to receiving communications from us regarding your appointment requests, scheduling updates, and general clinic information. Standard message and data rates may apply. You can opt out of receiving these communications at any time by replying "STOP" to any text message or by clicking the unsubscribe link in our emails.

7. How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With employees and authorized healthcare team members who need the information to schedule appointments and manage clinic operations.
• With third-party service providers who assist in operating our website (e.g., hosting providers, IT support), provided they are bound by confidentiality agreements.
• When required by law, court order, or to protect the rights, property, or safety of OneCare Medical LLC, our patients, or others.

8. Information Retention

We retain the information you submit through the website only for as long as necessary to fulfill the purposes for which it was collected, such as responding to your appointment request or maintaining scheduling records. After this period, your data will be deleted or anonymized.

9. Data Security

We implement a variety of administrative, technical, and physical safeguards designed to protect the information collected through this website. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

10. Your Privacy Choices

You have the right to:

• Confirm whether we are processing your personal data.
• Request access to the personal information we hold about you.
• Request that we correct or delete your personal information.
• Opt out of marketing or non-essential communications.

To exercise these rights, please contact us using the information provided below.

11. Children's Privacy

Our website and services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party sites. We strongly advise you to review the privacy policy of any website you visit.

13. Changes to This Policy

We reserve the right to update or modify this Website Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Website Privacy Policy, please contact us at: